You are commenting using your Google account. You are commenting using your Twitter account. You are commenting using your Facebook account. Notify me of new comments via email. Notify me of new posts via email. Skip to content. We dedicate ourselves to deliver high quality products on time and at most competitive price. This Quality Policy statement will be reviewed annually. Responsibility for compliance to this policy rests with the Board of Directors, who will monitor the effectiveness of the policy and its associated initiatives.
This Quality Policy Statement will be displayed prominently, and access to the complete Quality manual detailing procedures will be available on the premises for reference by any employee. In order to achieve this, we are continually improving processes, products and services, meeting and exceeding customer satisfaction at all times. The implementation of the quality policy is the responsibility of all staff members, with overall responsibility residing with the Board of Director.
It is compulsory that all staff recognise and accept our philosophy of quality service delivery, accepting accountability for their own output. Commitment: Fully identify and conform to the needs of our customers, improving customer satisfaction. Monitor and review our service provision and processes, identifying potential errors and implementing the necessary actions to eliminate them.
Forge partnerships with our suppliers and major players in the Private and Public Sectors to ensure optimum business performance. We also ensure that our suppliers and partners that may be used in the delivery of our services also comply with our quality philosophy and company policies. Achieving and maintaining a standard of excellence in the operation of our business. Maintaining our reputation for honesty and integrity and ensuring that this is reflected throughout the organisation.
Providing sufficient resources and equipment to ensure that we can operate to the documented management system. It also assists in establishing and reviewing strategic objectives for the company. Ensuring that all company policies and procedures have the full support of senior management.
Continually monitoring and reviewing our Quality Policy to ensure that it remains relevant and effective to the changing needs of our customers. The effectiveness of our quality system is monitored by planned audits, management reviews and customer satisfaction surveys to ensure quality service delivery Implementation This Quality Policy statement will be reviewed annually.
Vacancy to be filled up due to : [ ] Resignation of the present incumbent [ ] Termination of services of Mr. Justification for filling up post: Date: H. Machine No. Frequency: Sr no. Calibration Date Calibration. Agency Certificate. Calibration Status Cal. No Name of Employee Emp. No Sign.
Description Location Retention Period Rev. Yearly turnover approx. Exports if any percentage turnover 7. List of machinery 9.
Total No. Total no. Weekly holiday Whether organization is ISO certified Prop. Kindly write our purchase order No on bills for processing of your bills. If we or the manufacturer replace equipment that is under warranty with the same model number, the replacement equipment will also be covered. Except for this type of replacement, no new or additional equipment is covered by this agreement unless it is listed on an equipment schedule. Service: For the fee set forth below, [AV Dealer] will inspect on a regular basis, and maintain in good operating condition, the equipment itemized on such Equipment Schedule.
Inspection and maintenance of equipment will vary by the nature of the equipment, and is set forth on the Equipment Schedule.
Fees: The fee for services to be performed under this Agreement are: 5. Terms of Payment: Unless an Equipment Schedule provides otherwise, all Customer Maintenance Agreements are to be prepaid for each maintenance period. We will re-perform any maintenance service that proves defective during the term of this agreement.
If we cannot provide any maintenance service due to our fault, we will refund that portion of your fee. Any materials provided during maintenance services are covered by that materials specific warranty. This agreement does not warrant any materials. Term: The term of this Agreement shall be for the initial term set forth above starting on the Commencement date.
This Agreement shall automatically renew for additional terms of one 1 year each unless either You or We gives notice of cancellation in writing to the other at least thirty 30 days prior to the expiration of the then current term. In the event of any such renewal period, the maintenance fees You will pay during such period shall be as set forth above. Exclusions: Except as otherwise set forth in the Equipment Schedule, the services to be provided for a quarterly service fee do not include: a.
This flexibility does not, however, relieve the organization from being able to prove that it is meeting its quality management goals. As noted above, the standard has many instances where it calls for specific evidence of conformity.
Documentation must accordingly be accurate, objective and current in this regard, and in practice, must stand up to the scrutiny that a properly executed external audit will demand.
Please note that certain text from the ISO standard is only used for instructional purposes. Standard Stores recognizes and respects the International Organization for Standardization ISO copyright and intellectual property guidelines.
Our All-in-One Certification Package is a proven, efficient system. It gives you all you need to prepare for registration — in one simple to use package. T hank you for producing documents of this quality ". Bettye Patrick. United Plating, Inc. A consultant can save you time by performing a gap analysis for you. They are well versed in all of the ISO requirements, and will help you focus in on the areas of your organization that need improvement to achieve certification.
Remote analysis also available. Find a Consultant to Help Me. ISO Requires that you maintain control of documents. Approve documents for adequacy prior to issue Review, update as necessary, and re-approve documents Identify the changes and current document revision status Make relevant documents available at points of use Ensure the documents remain legible and readily identifiable Identify external documents and control their distribution Prevent obsolete documents from unintended use Apply suitable identification if obsolete documents are retained.
Control of Records Establish and control records as evidence of conformity to requirements and to demonstrate the effective operation of the quality management system. Establish a documented procedure to define the controls needed for records: Identification Storage Protection Retrieval Retention Disposition Keep records legible, readily identifiable, and retrievable.
Having It Your Way Sort Of ISO essentially allows the organization to tailor the completeness or complexity of documentation to its own situation, as long as it still achieves its overall objectives. To prove and retain that proof that a quality process has been completed and what the results were.
To retain organizational knowledge including: Processes Specifications and revisions Goals and expectations Monitoring and measuring Analysis, reviews, evaluations, and validations Terminology Decisions made Negotiations Notifications Authorizations Actions taken Assets, inventories and property management Position descriptions and qualifications So What Is Required?
ISO clause 7. Documenting important, but perhaps less critical information that supports the QMS such as process flowcharts , specific quality and operational procedures , schedules, information collection approaches i.
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