Pgt windows consumer ratings




















That, along with our unmatched reputation for quality, performance, and service, is why millions of families rely on PGT. Our vinyl and aluminum products offer protection from hurricanes and other extreme weather, and better security against would-be intruders, noise pollution, UV rays, and more. Impact windows and doors are designed to resist shattering when struck. Engineered with laminated glass, hurricane windows are held in place by a durable interlayer that stays intact even upon serious impact, protecting against the most extreme weather elements.

They also provide increased home security, noise reduction, and convenience. Impact windows and doors offer superior protection for hurricanes and extreme weather events without any preparation. Impact glass makes hurricane impact doors and windows absorb noise, significantly reducing common disturbances.

Our impact windows and doors can lower your energy bills and home insurance premiums while your home value increases. Focused on energy efficiency or is budget your priority? Our aluminum and vinyl windows provide a variety of benefits for your lifestyle. PGT custom windows and doors are built to meet the needs, priorities, location, and budget of your home renovation. We offer impact windows and hurricane doors, along with non-impact options, with many benefits.

PGT Custom Windows and Doors Reviews A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Submit review. Overview Reviews 0.

Rating Details 28 rated reviews. Customer Satisfaction. Rating Details. Style and Design. Price Affordability. Delivery Service. Diversity of Products or Services. Discounts and Special Offers. Value for money. Product or Service Quality. Advertised vs Delivered. Exchange, Refund and Cancellation Policy. Customer service. Additional Fees.

Mailing Address:. Venice, Florida Read full review. Show reviews that mention. Filter review. Most helpful review. Questionable customer service and unable to see through several windows. If you want to see through your window after a couple of years there are better window company out there. If you want to deal with honest people who will look at a recalled window and actually replace find another company. When you actually need to talk to someone from the company, best of luck they have the best run around policies 7 years.

When you have leaks it is everybody else's fault the installer, stucco, roof and gutters but not the defect between the brow and the window. Very disappointed in not living up to their warranty. View full review. Comment Helpful 0 Not helpful 0. PGT I May 20, Reply 0 0. Preferred solution I have fixed the leaks and replaced those windows and the recalled window all I want is to replace foggy windows and reimbursed for the cost of the recalled window not the other 5 I had to buy again.

Share Share Tweet. New Reviewer. Zdenek B Aug 13, Location Brooklyn, New York. Preferred solution Deliver product or service ordered. Don C Jun 09, I cannot get my cracked window replaced after eight months. PGT attempted to replace the cracked window the first of November but the wrong window PissedConsumer Jun 27, View more comments. Fogged and moldy glass. As a custom builder I know what a impact window is supposed to do. These had serious glass de-laminating soon after install.

All was well. All of our windows and doors are available as HVHZ, tested to exceed Miami Dade, to include the only vinyl impact window tested to Bomb blast resistance.

The Shwinco mission is not to be the biggest but to be the best vinyl impact window and door manufacture. Our dealers agree with that. Contact Shwinco windows at Shwinco. The more researching and reading I do the more confused I become. I was thrilled to find your sight during my online time. I live in southwest Florida and would like to replace our single pane PGT windows with impact windows.

I have always been a DIY person because I have been burnt by contractors and have little faith in any of them especially in my area. I have had an estimate done on Shwinco windows from a local company. I to have looked for reviews on there product but cannot find any.

With the economy in the shape it is in I am worried about spending a huge chunk of money on windows from a company that could go out of business…and there goes my 30 year warranty. The company that gave me an estimate also sells PGT but explained that the wait time is about 6 months and that is why they recommended Shwinco.

They told us they were better than PGT. Warentee is better with Simonton and cost is about the same. Which one do you think is more energy efficient?

I like both these windows. I happen to really like the PGT window single hung and think it's an excellent choice at the price point. If it were me, I'd go with the PGT option. This is assuming equal quality installation. This is the factor I would use to make the decision more than the window itself.

Installation is going to be half of the equation so if the windows are roughly the same, that should really be the deciding factor. The WinGuard impact is designed to withstand serious impact in areas with special code requirements. With either vinyl or aluminum frames, it comes in double or single hung, casement, slider, fixed, and picture styles. Viwinco Oceanview I'm redo my whole house, but am pretty budget conscious throughout the process.

We live on the east coast so we're looking at impact doors and windows. The bid is for 25 windows and 3 sliding doors. I would see if the PGT dealer is willing to come down on the price, maybe ask him to match the Viwinco bid and tell him you're ready to go with them. If they are willing to drop the price, then go with them. If not, the Viwinco Oceanview is not a bad window and door. It is considered a good budget product.

Also, I would see if there is any wiggle room on their price. But they are raising the price 6 percent come February 1 so now if fell like they are pressuring me. Andrea - Homeowner - from [Site Editor's Answer] I dislike the pressure game and not holding prices for consumers.

I think you need to make a decision between the two companies, but I don't want to see you make the decision based on sales pressure. Vinwinco would not hold the price for us. Thanks again. Andrea - Homeowner - from PGT vs. The quotes are for six 73 x 52 windows in three pairs across the front of our home. The PGT windows are vinyl single hung. The estimate from Zager CWS bid is approx. This is also for the replacement of one cast windowsill inside and out. We are being told the PGT window is a better window, that the vinyl will not discolor and that the slider and locking mechanism are better quality.

Seems like a big difference in money. What are your thoughts? I would say the two windows you have bids for are very close in quality. Finish, White Ext. Finish, Width What do you think of the price? What do you think of Home Depot via a local contractor doing the installation? I have 2 days to decide. However, before you jump in, I'd suggest getting a bid from an actual PGT dealer in your area as I question the subcontractors that HD sometimes uses. No sense in putting in a good window and having it put in improperly -- you might as well put in a subpar window and save yourself some money of course you will pay for this in triplicate in the long run.

While you're at it, get a bid from Custom Window Systems on what they consider a similar impact window to the series from PGT. Then get a bid from a Simonton dealer on either their Stormbreaker Plus or an Impressions series with the upgrades to make it an impact window.

Once your get these three additional and free bids, then I think you can make a good choice and very likely you will have a better price than what you currently have. Make sure to tell each of the companies that you are collecting bids and you would appreciate their best price at the outset.

Cancel the HD order -- you can always go back to them. That whole price is only good for a day is usually not right. They'll offer the same deal next month. I don't need the Hurricane Compliant window. When I had called PGT, they told me they had come out with a newer frame which is their series. They told me one can get that window frame in Impact or non impact glass. So if I were to choose the standard non impact double strength glass which would be a better product PGT or Simonton ?

Who is doing the install? This could tip the balance one way of the other. Assuming the same person is installing the windows, I was pretty impressed with that PGT window, at least from what I saw on the website. I haven't actually seen one in person, however I have used their windows in the past and for the most part, I've always found them to be very solid.

PGT I'm looking at pgt series and the pgt series what is the difference in them? Looking at getting them ordered in a week thanks Dave - Homeowner - from [Site Editor's Answer] Dave, I'm not an expert at PGT windows, but I believe the window is a standard vinyl window that comes as a single hung.

The is their impact resistant hurricane window that comes standard with laminated glass and I believe comes in different window styles. The will be both a sturdier and more expensive model.

I do believe the standard features and frame are similar between these models. The person you should be asking is the PGT rep who comes to give you a bid, these guys work with their window lines and models everyday and should be able to give you the skinny on the exact differences between them. I have tried to keep the options the same as best i could to make sure i was comparing apples to apples.

I live in Melbourne Florida and my question is, money aside, which company provides a better product and what would you recommend. Jeld Wen makes good doors and their treated wood windows are not bad, but their vinyl windows are not the best in the business by any means.

PGT makes very solid vinyl windows and they offer some excellent value for consumers. I always caution consumers when it comes to the HD and Lowes installers as these big home improvement companies tend to subcontract out the work and pay a low rate for the installation itself.

I don't find this a recipe for getting a thorough and quality window install. This is a rule of thumb and not an absolute, so please due your due diligence with the installation because it is an important part of the equation.

Best of luck! Some even advise not to deal with any company that insists on having both decision-makers when they come over as that will directly lead to that hard sell tactic. Windowdog rates PGT windows highly, as do you, but bad customer reviews being what they are, you seldom see the good but only the complaints. Most companies I've talked to over the phone have been insisting on both homeowners present and my wife has already been turned off by the prospect of more torture sessions and has told me she won't go through another, even though she used to work in sales before becoming a nurse.

One other bad thing about HD is that you never know who you're going to get that will install the windows so it's the luck of the draw. I was told maybe a 6 to 8 week lead time, but I might be mistaken and it's longer than that. With that being said, I see there are different premium options for glass. I am curious what the difference is between PGT's energyshield and energyshield max. Do we need to add argon gas or the high performance to this? I thought all PGT Impact resistant sliders were the same, but it seems like there might be additional features we can add on.

In addition, I was told to ask about hinges to ensure they are up to Miami Dade Code we are in Tampa so the other coast. Really appreciate the insight! Have you compared the price to Custom Window Systems? This is the other bid I would get to see how they compare to one another. Most companies offer a number of different glass options.

The downside is a darker tint to the glass, while the upside is better energy efficiency less heat through the glass in the hot summer months. My understanding of specific brand upgrades and options, however, will never be as good as the salesperson or at least it shouldn't be since they sell their product everyday -- so make sure to ask them this specific question so that you know exactly what you are getting.

Nearly all windows and doors come with optional upgrades that may or may not suite your needs. It's like a car with all of it's upgrades; some make sense and others you don't need.

Go through all the upgrades with the dealer and then pick the ones you want and don't worry about the ones that you don't need. Upgrades might include frame colors, glass tints, colors and patterns, hardware finishes, grid styles, etc. If you are buying an impact slider, definitely ask about the hinges.

My notion is the standard hinges on a PGT impact slider would meet code, but you should definitely double check. We purchased our home in Tampa, FL approximately 2 years ago and are a younger couple. We plan to live in this house for maybe 10 years or so. We have a 2 year old and another baby on the way in June, so needless to say we are not looking to spend top dollar on sliders, but do want to get a quality product.

I have a couple of quotes and manufactures I was hoping you might be able to help us with some recommendations since this is the first time we are replacing a large item like this. We live in an area that requires impact resistant doors. The PGT is a quality slider door and the price sounds like the best bang for your buck.

Unless, something changes here, I would stick with the PGT and well reviewed company for the install. They are still wonderful. Now I need to install an additional single pane aluminum cabana door and a 32" x 80" fd french door to match what i already have. I've been told new pgt doors are not the same quality as my doors. What do you think, are they the same quality? The cabana door would replace the garage side entry door that receives a lot of abuse, especially at the bottom kick plate when either my dogs scratch to come in or i push to open with my foot when carrying loads.

Do you think i would be better off with an fd there as well or is the cabana door sturdy enough? Thanks for your much needed opinion. I haven't heard that the quality of PGT windows or patio doors have gone down over time.

I tend to think that as PGT has become more popular, they get more scrutiny from consumers and homeowners and this brings about more negative reviews due to greater consumer use and not necessarily a greater percentage of disgruntled customers.

I could certainly be wrong about this, but you're the first I've heard this from. If it were me, I'd probably stick with the PGT for the overall continuity of look for the home assuming that the door design hasn't changed too much, you should definitely find out.

I would also grill the PGT rep over the quality issue and maybe solicit one or two unbiased opinions from places around you that carry the product. In terms of the Cabana vs the French Door, I think it would depend on the amount of abuse it's getting.

The Cabana Door is going to be less expensive and will fit in the existing opening so I would say go with this. Putting in a French Door would mean reconfiguring the opening I would guess and this is going to significantly add to the cost. The French Door is going to get just as much wear and tear in the section where animals are scratching, right? My one concern about the Cabana Door would be damage to the lower glass plates if the dogs jumped up and continually banged against it, the glass plates are definitely not going to be as sturdy as a non movable pane of glass.

I'd suggest getting a few contractors or companies out to see what their suggestions are for the side door. I hate to see you spend a bunch of money and the door looks horrible a year later. Let me know what the local experts say - I'd be interested to know if there are any remedies available that I'm not thinking of. What are the differences? They are relatively close in terms of quality and price.



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